At PetFriendly.com, we strive to provide genuine pet-friendly content that you and your pets will enjoy. Sometimes, we may receive compensation from our partners or use affiliate links to suggest products and services showcased on our platform.
Welcome to the PetFriendly.com website and mobile applications (collectively referred to as the "Website"). In this policy, "we," "us," and "PetFriendly.com" refer to PetFriendly.com. The term "you" refers to users interacting with the Website, contributing content, or making reservations via the Website or through our customer support representatives.
This Privacy Policy outlines how we collect, use, and share information about you and your pets in relation to your use of our services, including those accessed through our Website, emails, or mobile applications (collectively, the "Service"). By using the Service, you consent to our collection and handling of your information as described in this policy.
We gather and store data about you and your pets when you engage with the Service. This information is used to process your requests, enhance Service features, personalize your experience, analyze usage, provide feedback to third-party businesses, display relevant advertising, market our Service, support customers, send you updates, enable system backups and recovery, improve security, and comply with legal obligations.
When you create an account with PetFriendly.com, we may store your full name, email, zip code, and any other details you provide, such as gender and birth date. Your name and profile picture may be publicly visible. If you believe someone has created an account using your likeness without authorization, you can request its removal by contacting us at help@petfriendly.com
Any content you contribute through the Service, including reviews, photos, check-ins, and comments, is intended for public viewing. We may display this content within the Service, share it with businesses, and further distribute it via third-party platforms.
You may invite friends to join PetFriendly.com by sharing their contact details or giving us access to your contact list from your device. If you allow us to access your contacts, we’ll use that information solely for sending invitations.
When you sign up for an account or use certain features, you agree to receive communications from other users, businesses, and PetFriendly.com itself. Some messaging preferences can be managed, though you cannot opt out of receiving important administrative or legal notifications. We may track and store information about your interactions with these messages, such as whether you opened, deleted, or forwarded them. Communications sent through the Service, including SMS, may be logged, and carriers may apply charges.
If you initiate transactions, such as bookings or purchases, we may collect and store details such as your name, phone number, and email information. This data helps process your transaction and communicate with you about it. We may share this information with third parties to complete your request. PetFriendly.com does not share personal information with third parties for direct marketing unless you provide explicit consent.
We may track your use of the Service, including search activities, viewed pages, and bookings or purchases. We may also collect device-specific data such as browser type, device information, IP address, and location, which may include GPS, beacon-based, or geo-location data. You can disable some location-based services through your device settings.
We and third parties may use cookies, web beacons, scripts, and similar technologies (collectively, “Cookies”) to collect data as you use the Service or visit third-party websites. Cookies help us with processes like user authentication, enhancing security, and improving the Service’s functionality. They also assist in providing personalized experiences, including targeted advertising and analytics. You can modify some cookie settings through your browser or device, although this may affect the Service’s functionality. Flash cookies, for example, have separate privacy settings.
We may share information about you with third parties under the following circumstances:
Third-party advertisers may use cookies to collect data similar to what we collect. PetFriendly.com follows the Digital Advertising Alliance’s guidelines for online behavioral advertising. Some third parties may combine data collected from our Service with data from other sources. You can opt out of some data-sharing practices through various industry organizations, though opting out doesn’t prevent all ads from being displayed.
We may also share anonymized or non-identifiable information, such as location data or a hashed version of your email, to facilitate targeted advertising. You may be able to control some of this sharing via your device’s settings.
We may work with third-party providers to deliver some of the services available through PetFriendly.com, such as bookings. Additionally, we may engage third-party providers for tasks like communications, hosting, network security, customer support, payment processing, marketing, and other operational functions. These providers may access and share information about you with us to help them perform their services or fulfill your requests. For instance, travel bookings on our Website may be processed through third-party providers.
Some of our web pages may use framing techniques, where content from third-party providers appears while maintaining the look of the Service. In such cases, the information you submit may be directly provided to the third-party provider.
We may share aggregated user data (that doesn’t personally identify you) with third parties, including advertisers and content distributors. For example, we might share the number of users exposed to or who clicked on particular advertisements.
We may share information about you with our parent company, subsidiaries, joint ventures, or other entities under shared ownership. In the event that PetFriendly.com or substantially all of our assets are acquired, the acquiring company will assume the same rights and responsibilities regarding your information, as outlined in this Privacy Policy.
We may share information about you (such as age and gender), your devices, and your interactions with the Service (such as businesses you bookmark or contact) with businesses listed on PetFriendly.com. You may adjust your privacy settings to limit the information we share.
We may investigate and share information about you if we believe such disclosure is necessary to comply with legal processes, prevent wrongdoing, or protect our rights, property, or the safety of users and the public. If you report or flag content on the Service, we may share your complaint with the contributor of the content.
The Service may contain links to third-party services not affiliated with PetFriendly.com. We are not responsible for the privacy practices of these unaffiliated services. We encourage you to review their privacy policies.
If you sign up for PetFriendly.com through a third-party service (e.g., Facebook) or link your account to a third-party platform (e.g., X), we may receive information from that service about you.
In certain cases, we may disclose information if we deem it necessary for the protection of PetFriendly.com’s assets, systems, employees, users, or customers. We also reserve the right to disclose information to comply with legitimate governmental or legal requests. PetFriendly.com’s right to disclose information (including profile data, IP address, usage history, and content) will override any other terms of this Privacy Policy.
Other users may be able to identify you if you post content publicly that contains personal information. To minimize this risk, consider using the Service pseudonymously. Please note that messages sent through the Service may not be entirely private; for example, a recipient may choose to share a message publicly. We may also access and disclose such messages during investigations into misuse of the Service.
You can request the deletion of your data by emailing help@petfriendly.com
Upon reasonable request, we will close your account and remove your public posts from view. However, we may retain information for purposes outlined in this Privacy Policy (e.g., to prevent wrongdoing, comply with legal obligations). Business listings and reviews may not be removed even if a business closes its account.
PetFriendly.com is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided personal information, we will take steps to remove the data and terminate the account.
We implement industry-standard measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute safety of your information during transmission or storage.
If you believe PetFriendly.com has not adhered to this Privacy Policy, you may contact us by email or physical mail at:
PetFriendly.comFor users in the European Union, please be aware that your personal data may be transferred and stored outside the EU, including in the U.S., for the purposes outlined in this policy. We take appropriate measures to protect your information in compliance with EU data protection standards.
If you have questions or want to correct your personal information, please contact us at the address above. We will verify your identity before sharing any data and aim to respond within 30 days.
We may update this Privacy Policy from time to time. The most current version will govern how we collect, use, and disclose your information. By continuing to use the Service, you agree to the updated terms.
Effective Date: October 1, 2024
© 2024 PetFriendly.com All rights reserved.
